At Wilder Tactical, your confidence, and satisfaction are our top priorities. We will work diligently to ensure the best experience possible for every customer!
Returns & Exchanges
All products are eligible for an easy return or exchange as long as the return is initiated within 30 days of receipt, and the product(s) is in new, unused condition. There is no re-stocking fee associated with returns or exchanges, but the customer is responsible for ALL shipping costs associated with returning the product(s).
Procedure for Return
If you would like to make a return and your product is in new, unused condition, simply follow these 3 steps:
1. Email us at firstname.lastname@example.org with your Name, Order Number, and reason for return. We will quickly get back to you with your unique RMA (Return Merchandise Authorization number) and a document to print and include in your shipment. **We do not accept returns without an RMA.
2.Ship the product(s) back to us:
915 N New Hope Rd
Ste H, Box 7
Gastonia, NC 28054
3. Once we receive your returned product(s) and approve that they are in new, unused condition, we will proceed with the exchange or refund.
All refunds are issued at the sole discretion of Wilder Tactical following the guidelines in this policy. Refunds will be issued within 5 business days to the payment method used during the original purchase, pending approval from Wilder Tactical. Refunds approved for returned products do not typically include any shipping costs/expenses.